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Resource Centre

Welcome to the NSC Resource Centre. We invite you to read our latest press releases and case studies, view our most recent newsletter and download informative whitepapers from our valued business partners.

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2010 Media Releases

Click on the press releases below for additional details

 
Mindpearl controls costs with virtual contact centre  5 August 2010
NSC appoints Dimitrios Margaris in senior Implementation role 30 June 2010
NSC NZ adds Nortel expertise to technical team 29 June 2010
NSC NZ hosts Next Generation Contact Centre seminars 2 June 2010
Nortel users select NSC 21 April 2010
NSC hosts 2010 Business Collaboration Summit 7 April 2010
NSC MD signs on for Mt Kilimanjaro climb 12 March 2010
NSC NZ celebrates 1st birthday 11 March 2010
NSC refreshes Brand Identity 17 February 2010
Donaldson Coal deploys Juniper from NSC to speed up file transfer
3 February 2010
FlexiGroup raises the bar on customer service with Avaya telephony from NSC NZ
15 January 2010

2009 Media Releases

Click on the press releases below for additional details

 
NSC, Avaya and Verint team up to assist Australian Central.
25 November 2009
NSC partners with Inference
13 November 2009
NSC Strengthens multi-vendor approach with addition of Nortel partnership
3 September 2009
NSC New Zealand makes a strong start
2 September 2009
Avaya IP Telephony from NSC gives Hobsons a competitive edge
17 July 2009
TPG/Soul provides increased bandwidth and reduced costs with RAD and NSC
1 July 2009
NSC deploys Avaya communications infrastructure for new Vision Australia Contact Centre
29 May 2009
NSC establishes dedicated Sun practice
26 May 2009
NSC appoints Michael Clarkson to National Services Manager role
14 May 2009
NSC and RAD Data partner to provide Access solutions to Carrier and Enterprise
28 April 2009
NSC deploys Verint speech analytics for HCF
1 April 2009
NSC and Juniper partner to provide integrated IP infrastructure
24 March 2009
NSC hosts Business Optimisation Summit
27 February 2009
NSC appoints Michael Bloomfield to NSW Sales Manager role
14 January 2009

2008 Media Releases

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Success Stories

Simply click on olne of the Success Stories below for more details

South East Water boosts customer service with innovative Unified Communications solution

IP Telephony delivers award-winning customer service for A&G

Virtual Contact Centre controls costs and improves efficiency for Mindpearl

Open Storage delivers financial benefits for Victoria University

Australian Central Credit Union achieves growth through customer intimacy

NSC helps Acciona deliver green energy

Sydney Opera House sings new communications tune

Silver Top Taxis maintains technology leadership with NSC

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Converge Newsletters

Simply click on one of the newsletters below to view the contents

Converge 19 - June 2010

Converge 18 - March 2010

Converge 17 - October 2009

Converge 16 - July 2009

Converge 15 - April 2009

Converge 14 - December 2008

Converge 13 - October 2008

Converge 12 - July 2008

Converge 11 - March 2008

Converge 10 - December 2007

Converge 9 - September 2007

Converge 8 - July 2007

Converge 7 - March/April 2007

Converge 6 - January/February 2007

Converge 5 - November/December 2006

Converge 4 - August/September 2006

Converge 3 - June/July 2006

Converge 2 - March/April 2006

Converge 1 - January/February 2006

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Thought Leadership

To view the following Whitepapers, simply click on the link below and complete the information

How should an enterprise move toward Unified Communications?

Customer Service Analytics - A new strategy for customer-centric enterprises

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