Resource Centre

Welcome to the NSC Resource Centre. We invite you to read our latest press releases and case studies, view our most recent newsletter and download informative whitepapers from our valued business partners.

2011 Media Releases

Click on the press releases below for additional details
World’s fastest core Ethernet switch – now available in Australia from NSC Group	11 November
NSC wins top Avaya award	26 October
New RAD switches for harsh environments	31 August
Breeze Blows Away the Business Case for Ownership	9 June
NSC Group acquires more WA-based business	8 June
Johnson on the beat with NSC	5 April
NSC assists Defence to consolidate contact centres	21 March
Citrix selects NSC for India expansion	16 March
Cochlear selects NSC for converged Communications infrastructure	28 February
NSC Group acquires WA-based PSG	23 February
NSC and ShoreTel announce partnership	14 February
NSC donates $82,500 to Humpty Dumpty Foundation	10 February
NSC wins Avaya's top APAC award	2 February

2010 Media Releases

Click on the press releases below for additional details
A&G delivers award-winning customer service with NSC	24 November 2010
NHNZ implements IP Telephony with NSC NZ	4 November 2010
NSC appoints Paul Edmondson as Head of Consulting	27 October 2010
NSC appoints new WA & Qld State Manager	13 October 2010
Mindpearl controls costs with virtual contact centre	5 August 2010
NSC appoints Dimitrios Margaris in senior Implementation role	30 June 2010
NSC NZ adds Nortel expertise to technical team	29 June 2010
NSC NZ hosts Next Generation Contact Centre seminars	2 June 2010
Nortel users select NSC	21 April 2010
NSC hosts 2010 Business Collaboration Summit	7 April 2010
NSC MD signs on for Mt Kilimanjaro climb	12 March 2010
NSC NZ celebrates 1st birthday	11 March 2010
NSC refreshes Brand Identity	17 February 2010
Donaldson Coal deploys Juniper from NSC to speed up file transfer	3 February 2010
FlexiGroup raises the bar on customer service with Avaya telephony from NSC NZ	15 January 2010

2009 Media Releases

Success Stories

Simply click on olne of the Success Stories below for more details

South East Water boosts customer service with innovative Unified Communications solution

IP Telephony delivers award-winning customer service for A&G

Virtual Contact Centre controls costs and improves efficiency for Mindpearl

Open Storage delivers financial benefits for Victoria University

Australian Central Credit Union achieves growth through customer intimacy

NSC helps Acciona deliver green energy

Sydney Opera House sings new communications tune

Silver Top Taxis maintains technology leadership with NSC

Thought Leadership

To view the following Whitepapers, simply click on the link below and complete the information

Trends, challenges and innovation to enhance guest, resident and patient experiences

BREEZE™ - Communication as a Service - Unpredictable Times

How should an enterprise move toward Unified Communications?

Customer Service Analytics - A new strategy for customer-centric enterprises

Videos

Craig Neil being interviewed by Peter Switzer on Sky News Business

Differentiated Services over Carrier Ethernet to Enterprises - RAD

Click on the press releases below for additional details
NSC, Avaya and Verint team up to assist Australian Central.	25 November 2009
NSC partners with Inference	13 November 2009
NSC Strengthens multi-vendor approach with addition of Nortel partnership	3 September 2009
NSC New Zealand makes a strong start	2 September 2009
Avaya IP Telephony from NSC gives Hobsons a competitive edge	17 July 2009
TPG/Soul provides increased bandwidth and reduced costs with RAD and NSC	1 July 2009
NSC deploys Avaya communications infrastructure for new Vision Australia Contact Centre	29 May 2009
NSC establishes dedicated Sun practice	26 May 2009
NSC appoints Michael Clarkson to National Services Manager role	14 May 2009
NSC and RAD Data partner to provide Access solutions to Carrier and Enterprise	28 April 2009
NSC deploys Verint speech analytics for HCF	1 April 2009
NSC and Juniper partner to provide integrated IP infrastructure	24 March 2009
NSC hosts Business Optimisation Summit	27 February 2009
NSC appoints Michael Bloomfield to NSW Sales Manager role	14 January 2009

Resource Centre

Success Stories

Converge Newsletters

Thought Leadership

Videos