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| Word from the Managing Director |
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NSC has been experiencing some exciting times since our last newsletter. We have the honour of being the only Avaya Platinum Authorised Business Partner in Australia.
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| Office of Fair Trading ready with $6.8m Contact Centre |
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You can now contact the NSW Office of Fair Trading (OFT) via just one phone number – instead of memorising 14 – as well as have easy access to the OFT’s services via fax, email, or web-chat.
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| Credit Corp builds best in class technology environment |
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Credit Corp Limited, specialists in debt management and support services, has implemented an Avaya IP telephony platform as part of its ongoing strategy to build a best in class technology environment to facilitate the Group's objective of achieving operational excellence while continuing on a path of prudent managed growth.
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| Reckon expands customer support offerings |
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Leading provider of Quickbooks and Quicken accounting and personal finance management software, Reckon Limited has selected NSC Enterprise Solutions, to upgrade its contact centre to an Avaya IP telephony platform designed to enhance customer support and provide a robust platform for the addition of new technologies.
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| NSC helps Gold Coast International manage increased demand |
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As the Queensland tourism industry continues to go from strength to strength, none is riding the wave more than the Gold Coast International Hotel. As one of the Gold Coast’s premier 5 Star establishments, the hotel needed to find a more efficient and effective way of handling the enormous demand placed on its telecommunications equipment.
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| NSC and Huawei unveil latest in datacomms to Melbourne |
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With Free Trade Agreement negotiations between Australian and China well underway, we are seeing the first batch of smart technologies from China entering the local market.
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| Spotlight on Service and Support Management |
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We have strengthened our senior management team with the appointment of three new service specialists further affirming our commitment to providing high quality, nationwide service and support.
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