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| TECHNOLOGY UPDATE - UNIFIED COMMUNICATIONS | ||
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Unified Communications is the convergence of real-time and non-real-time business communication applications. These applications include telephony, conferencing, email, voice mail, instant messaging, video, and collaboration across a variety of interfaces be it PC or web-based clients, telephones and mobile devices, or speech. |
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| Click here to receive your FREE copy of Contact Center for Dummies. | ||
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| Word from the Managing Director | |
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Welcome to the first issue of Converge for 2007. As I mentioned in our last issue, 2007 will see NSC working very closely with Microsoft. We are committed to having four projects underway before the end of the year and welcome contact from those of you interested in becoming a beta customer. -more- |
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| Time for a Change? | |
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If you are looking to get ahead in 2007, now is the perfect time. For a limited time only, NSC and Avaya are offering existing customers free licenses and affordable purchasing options to help you migrate to IP more cost effectively. -more- |
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| Have you been invited? | |
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Over the next few months, NSC will be staging a series of business briefings and networking events around the country. To make sure you are on our invitation list please email lyndall_williams@nsc.net.au or call Lyndall on 02 9856 4035. |
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| Smart move for the Smart State | |
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As the Queensland government begins to reshape the role of ICT in delivering improved services following its Review of Information and Communication Technology Governance, Queensland business is also looking to technology to improve productivity and enhance customer service. -more- |
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| Why business should be considering ‘Intelligent Communications’ By Brett Parsons, Director, NSC Group | |
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In the last article titled ‘The New Enterprise Class Application: IP Telephony powering Virtualisation’ we discussed the concept of the ‘single, virtual corporation’ and the significant business benefits it offered. -more- |
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| Book now for 2007 Training Courses | |
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Our first training course for the year is Basic System Administration (PABX). This four hour course covers the basic knowledge and skills required to successfully administer an Avaya switch. -more- |
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| Avaya Roadshow – Unified Communications | |
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Work today is complex, chaotic and ever changing, and you're forced to juggle multiple applications and devices, and probably have information in different places. This is where Avaya Unified Communications can help. -more- |
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| PROGNOSIS IP Telephony Manager now rated “Avaya compliant” | |
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PROGNOSIS IP Telephony Manager software from Integrated Research has passed compliance testing through the Avaya DeveloperConnection Program and is now compliant with key IP telephony solutions from Avaya. -more- |
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| New NSC office in SA | |
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To meet the demands of our increasing customer base, the NSC Adelaide office is moving to larger premises at Level 2, 146 North East Rd, Walkerville. |
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| Diary Date – Avaya Connect 07 | |
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This year’s Avaya Connect is already shaping up to be a real winner. The two day program will take place at Star City on May 31 and June 1 and will showcase Avaya customers from around the globe as well as senior Avaya executives who will lift the lid on some of the exciting new products due down the pipeline in 2007. We will provide more information and registration details in our next issue. |
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