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 For further information on any of the offers below, or to place an order, call 1300 366 304 or email aftermarket@nsc.net.au |
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| Click here to receive your free copy of Unified Communications for Dummies. | ||
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| Word from the Managing Director | |
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Welcome to the first edition of Converge for 2008. Here we are, already approaching the end of the first quarter and what a first few months it has been for NSC. -more- |
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| Business must look beyond desktop integration for UC ROI | |
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Organisations looking to develop a strong business case for Unified Communications must look beyond desktop integration .-more- |
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| NSC adds dedicated Verint technical resources to local team | |
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Leading converged communications integrator, NSC Enterprise Solutions has achieved Premier Partner status in line with its expanding relationship with Verint Witness Actionable Solutions, the leading provider of workforce optimisation solutions for the contact centre and wider enterprise. |
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| Preparing for the end of Daylight Saving | |
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As you may be aware Daylight Saving dates have undergone some changes this year. NSC’s goal is to make this change as seamless as possible for you and your business. It is essential remedial action is taken, or service packs deployed, for the time change to work appropriately on your Avaya platforms. -more- |
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| Queensland office opening has them hanging from the ceiling | |
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More than 50 NSC customers from Brisbane and the Gold Coast braved a tropical downpour to attend the opening of our smart new premises in Cannon Hill.
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| New Avaya Intelligent Customer Service Solutions Enhance Cost-Savings and Customer Experiences | |
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Avaya has released new contact centre solutions that provide businesses with a more cost-effective, simplified and productive way to deliver customer service – while improving experiences for customers. The solutions include powerful new Session Initiation Protocol (SIP) capabilities benefiting all facets of a contact centre – for IT administrators seeking to streamline contact center operations, customer service agents working anywhere, and customers demanding faster service with a personal touch.
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| Alcatel Lucent and NSC partner to accelerate IP network transformation | |
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Alcatel Lucent and NSC are working closely to accelerate IP Network Transformation in Australia. Alcatel Lucent in partnership, with NSC, will provide knowledge and skills required to confidently offer fully supported world class networking solutions. -more- |
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| NSC appoints WA Branch Manager | |
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Leading converged communications integrator, NSC Enterprise Solutions, has appointed Noel Northcott as WA Branch Manager to drive the company’s growth in that state. -more- |
| SA users shown the Call Centre of the future | |
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Our Adelaide users were given a close look at the call centre of the future during the recent User Group event. Keynote speaker, Keith Flanagan, General Manager, Verint/Witness discussed the role of Workforce Optimisation. -more- |
| Enterasys releases new 10 Gigabit Ethernet Connectivity products | |
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Enterasys Networks has released its new 10 Gigabit Ethernet (10GbE) connectivity products for edge access, distribution layer, network core and data centre roles. -more- |
| NSC and customers hit the green for a good cause | |
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Meng Tay from News Limited and Ray Campbell from NSW HealthTech joined NSC executives Simon Brownlow and Trevor Boal on the green in the Alliance Finance Charity golf tournament. NSC joined the sponsors list helping to raise $20,000 for Camp Quality. -more- |
| eCards and Love Notes Top List of Most Reported Threats | |
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Leading provider of unified threat management (UTM) solutions, Fortinet, reported the top 10 high-risk threats for January were spam disguised as Christmas greeting eCards or love letters. -more- |
| NSC to deliver greater customer satisfaction with FrontRange | |
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NSC has selected the FrontRange IT Service Management (ITSM) solution to drive continual service improvement for its growing customer base. -more- |
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