To view this email online please click here
 |
 |
 |
 |
 For further information on any of the offers below, or to place an order, call 1300 366 304 or email aftermarket@nsc.net.au |
|
 |
||
|
||
|
||
 |
 |
 |
 |
|
| Word from the Managing Director | |
 |
Welcome to our final newsletter for 2008 I would like to take this opportunity to extend a warm thank you to all our valued customers and partners who continued to show their faith in NSC’s capabilities throughout the year. –more– |
|
|
| HCF saves significant time and money with speech analytics and CTI | |
 |
Formed in 1932, HCF has grown to become one of Australia’s largest private health and life insurance companies, providing a wide range of health care benefits to more than 1 million Australians. It provides life cover to more than 380,000 policyholders and is a not-for-profit organisation operating for the benefit of its members. –more– |
|
|
| The 2008 Business Collaboration Summit Update | |
 |
The inaugural Business Collaboration Summit at the Stamford Plaza in Brisbane on October 15 was enthusiastically welcomed by more than 130 attendees who heard from experts and peers as well as saw first hand the latest business collaboration building blocks. –more– |
|
|
| New senior appointments at NSC | |
 |
Over the past few months, NSC has made a number of senior appointments. These include NSW Branch Manager, Michael Bloomfield, Network Solutions, Business Development Manager, Wayne Wilson and Queensland Account Executive, Tom Mursalo.
|
|
|
| NSC on Show | |
 |
NSC participated in two key industry events last month. NSC Managing Director, Craig Neil was a presenter at Broadband World Australia 2008 held in Sydney on November 5-7 and NSC exhibited at the Gartner Symposium ITXpo in Sydney on November 11-14 for the first time.
–more– |
|
|
| Customer demand for cost efficiencies driving growth for NSC | |
 |
With the additional demand for business transformation, CIOs are being placed under increased pressure to deliver greater business benefits from technology - often with fewer resources. Combine this with a skills shortage, rapidly evolving technologies and a strong focus on risk mitigation strategies and it is easy to understand why more and more CIOs are embracing Managed Services.
–more– |
|
|
| Melbourne and Adelaide customers take to the green | |
 |
NSC Melbourne and Adelaide customers kicked off their shoes and enjoyed barefoot bowling recently. |
|
|
| Verint gets two thumbs up from analysts | |
 |
Following the successful launch of its next-generation Impact 360 Workforce Optimisation (WFO) suite, Verint has been recognised for its technology and market leadership in the first annual Workforce Optimisation Decision Matrix report from Datamonitor. –more– |
|
|
| Adding SMS into the Contact Centre | |
 |
Businesses today are increasingly faced with the challenge to grow revenue while reducing costs. Customer communications have traditionally been undertaken manually, using costly, standalone systems. –more– |
|
|
| Thriving in an Economic Downturn | |
 |
With the current economic downturn, organisations are watching how they spend their dollars.
Whether you’re a line of business owner, contact centre operations officer, or IT manager, the big question now is: Can you find a way to thrive (not just survive) even when money gets tight?
–more– |
|
|
| Polycom receives Best Practices Award for leadership and innovation | |
 |
Polycom has received the 2008 Frost & Sullivan Market Leadership Award for its exceptional performance in Australia’s Video Conferencing market. –more– |
|
|
| The benefits of a network-delivered desktop approach | |
 |
Organisations of every size are facing a host of challenges. Pressure to deliver richer IT services while adapting to market, technology and organisational change is challenging IT departments to create more agile infrastructures that can keep pace with shifting business demands. –more– |
| |
|
|
|
